Frequently asked questions

You are a private individual and interested in a product from more? Then you will find the most important answers to your questions here!

Are you a more dealer or architect? Then you'll find many answers to your questions in the exclusive more download section on this website.

  • How can I get a piece of furniture from more?
    We exclusively distribute our products through our worldwide network of furniture stores. You can find the nearest more specialist retailer using the dealer search function on our website.
  • Where can I find the prices of more furniture?
    You can receive individual advice and price information at the furniture store. You can find the nearest more specialist retailer using the dealer search function on our website.
  • How can I find more retailers in my area?
    Use our dealer search function on our website to find the nearest more retailer.
  • Where can I view more products?
    Use our dealer search function on the website to find the nearest more retailer. If you are interested in a specific piece of furniture, please feel free to contact us by email or through our contact form. Mention the furniture piece of interest and your location so that we can provide you with the nearest showroom.
  • Is there a more showroom?
    We look forward to your visit to our showroom in Hamburg, where you can find us at Bahrenfelder Steindamm 67a in the backyard. The entrance is located between house numbers 55 and 57. Our opening hours are from Monday to Friday, from 9:00 to 13:00 and from 14:00 to 17:30. We kindly ask you to register via email or through our contact form before your visit.
  • Are customizations or other types of wood possible?
    Our workshops allow us to fulfill even unusual requests. Please contact our furniture retailers for advice and price inquiries. You can find more dealers in your area using our dealer search.
  • Can I order directly from you, and do you offer showroom pieces?
    The furniture is exclusively distributed through our more dealers. You can find more specialist retailers in your area using our dealer search.
  • What are the delivery times for your furniture?
    Our furniture is custom-made according to your wishes. The delivery time typically ranges from ten weeks for production plus an additional 1-2 weeks for transport. Please discuss this during your consultation with your more dealer.
  • How can I recognize an original more product?
    Our products carry a brand stamp as an authenticity certificate, or a customized label with the more logo. Only original More furniture bears this mark. It guarantees authenticity and certified quality. If you are curious wether your piece of furniture is authentic, we would be happy to verify it for you based on a meaningful photo. Here's the link to the contact form.
  • Where are More products manufactured?
    In production, we prioritize high-quality craftsmanship and short distances. More furniture is produced in three midsized factories in Northern Germany, East Westphalia, and the Middle Rhine region. We have been working with these partners for many years and appreciate their friendly entrepreneurial spirit. They are people who combine high standards for craftsmanship, reliability, and an openness to new paths toward sustainable living.

    Our partners carpentry shops and upholstery workshops are family-owned and have been for generations. They create jobs in the region and offer qualified training. Some of them generate their own solar power, use electric mobility in their operations, and utilize waste materials as a carbon-neutral heating source.
  • What does sustainability mean for more?
    In the world of sustainability, we see clear shapes that are timeless and endure trends. We value stable constructions that reliably accompany us throughout our lives. Our passion for sustainable materials such as warm woods, fabrics, leather, and natural resources from responsible sources is evident in each of our handcrafted pieces. Our products are made individually and only to order in the workshops of experienced carpenters, tanners, and upholsterers. For us, sustainability is an ongoing journey that we are willing to continue, with every small step being of immeasurable value. Our driving force is our own concept of aesthetics. Since day one, we have been designing furniture as if it were for ourselves. Our furniture has a message. We believe that meaningful design not only seeks the perfect form but also finds answers to the question: "How do we want to live?"
  • How can I find out if there's something new from more?
    You can easily and conveniently sign up for the more newsletter on our website. This way, you will always be up to date with everything related to more. Of course, you can also visit our news page and our social media channels anytime to stay informed about updates concerning our company.
  • Will the wood color of newly purchased furniture match my existing more products?
    Wood is a natural product, and each piece is unique in terms of color and grain. Therefore, when purchasing furniture from More, there may be color variations compared to your existing products. These differences are a natural part of the wood's character and emphasize the authenticity and uniqueness of each individual piece. If you want to ensure that the wood color of your new furniture matches your existing pieces, we recommend consulting with a more specialist to find the best possible match. If you want to achieve a very specific shade, we recommend the optional color matching service, which may incur an additional charge. We will then thoroughly assess whether we can meet your request.
  • Do you also offer mattresses and bed bases?
    Our bed frames are delivered without a bed base and mattress. However, your more dealer will be happy to assist you in choosing the appropriate bed bases and mattresses.
  • How and where can I order replacement gliders?
    Please contact your more dealer for replacement parts.
  • What should I do in case of a complaint or transport damage?
    In case of a complaint or transport damage, please contact your more dealer directly. They will get in touch with us on your behalf.
  • Where can I get the current catalog?
    The current main catalog is available for download at this link. You can also request a printed copy via email or through our contact form.
  • I am a dealer and interested in adding More to my product range. What should I do?
    We are delighted that you are interested in becoming part of our more dealer network. To get the process started, please download our new customer form, fill it out, and send it back to us by email. We will then get in touch with you promptly. Thank you!
Our materials:
  • What materials are your furniture products made from?
    At More, we offer a diverse range of furniture made from various high-quality materials, including solid wood, leather, steel, brass, marble, glass, and upholstery fabrics.
  • What is solid wood?
    Solid wood refers to furniture pieces made entirely from natural wood such as oak, walnut, or ash. It is characterized by its durability, timeless appeal, and unique grain patterns.
  • What is veneered wood?
    Veneered wood is a wood surface made from a thin layer of real wood veneer applied to a backing panel. It provides the appearance of solid wood with added benefits such as increased stability and resistance to warping. Veneered wood is used in our case furniture, such as the Harri bar cabinet and sideboards.
  • Is steel furniture by more weatherproof?
    Our steel surfaces are all powder-coated, which provides protection against rust. However, more furniture is not designed for outdoor use and should be stored in a dry environment.
  • Can you tell me more about your fabrics?
    We offer a variety of upholstery fabrics, including linen, cotton, and synthetic blends. Our fabrics are sourced from Sweden, Italy, and England. Each fabric has its unique properties, and care instructions are included with the product.
  • Can you tell me more about the leather you use?
    The leather for chairs, armchairs, and benches by more comes from German, English, and Austrian production. It is tanned in Italy and Spain in accordance with strict evironmental and labour guidelines.

    We even offer leather that is tanned by employing an innovative, 100% sustainable process based on olive leaves. This naturally derived and fully biodegradable tanning agent makes the leather durable, supple, and extremely skin-friendly. A sustainable side effect: millions of tons of waste from European olive harvests were burned in the past. Now they can be put to meaningful use.

    Like wood, leather stands out with its individual, authentic character. Instead of fully covering the surface with pigments, we dye our leather with soluble colors, preserving the natural grain and pore pattern of the hide. Detailed care instructions are included with the product.
  • Can you tell me more about your upholstery materials?
    Even for the hidden components of our furniture, our focus is clearly on natural and sustainably produced materials, often derived from renewable resources. In addition to coconut fibers, we also use kapok. The fibers of the so-called silk cotton tree are extremely light and, due to their lignin content, very stable. They are water-resistant, breathable, and have a low cellulose content. All these physical and chemical factors provide natural protection against bacteria, mites, or moths.
  • Do you use environmentally friendly materials?
    We are committed to environmental protection and offer furniture made from environmentally friendly materials whenever possible.
  • Are your glass surfaces durable?
    Our glass surfaces are made of tempered glass, which is extremely durable and resistant to breakage. However, it is essential to avoid heavy impacts or extreme pressure.
  • What about natural variations in wood grain and color?
    Since wood is a natural material, each piece may have variations in grain, color, and texture. These differences contribute to the unique beauty of each item and should be expected.
  • Can I request material samples?
    Yes, we understand the importance of seeing and feeling materials in person. Contact your nearest more dealer, who will have the relevant samples available for you.
  • How can I learn more about the materials and dimensions used in a specific product?
    Each product page contains detailed data sheets with information about the materials used in its construction and precise measurements. If you have further questions, do not hesitate to contact your nearest More dealer.
  • Are more products suitable for outdoor use?
    We recommend more products for indoor use only. If you are interested in using our furniture outdoors, please contact us by email. We will check if a customised outdoor version of the desired furniture is possible.
Cleaning and care:
  • How do I care for oiled solid wood furniture?
    To maintain the beauty of oiled solid wood furniture, avoid direct sunlight and moisture. Regular dusting and occasional polishing with our hardwax oil can help preserve the surface. Important! In the first four weeks, an oiled and waxed surface should only be cleaned dry, as the oil has not fully cured.
  • How and where can I obtain the appropriate oil for maintenance?
    For refreshing and minor repairs, our high-quality hard wax oil is included with your oiled product. This should be used according to the provided care instructions. The oil has a shelf life of approximately one year and can be re-ordered for a fee through Alternatively, floor oils for natural finishes can also be used for retreatment.
  • How do I care for painted wood surfaces?
    Clean your furniture only with a dust cloth or a dry, soft cloth. For stain removal, use a damp cloth with a bit of soapy water. Then, wipe the surface with a dry cloth. Please do not use wax-based or abrasive cleaning agents. Also, follow the care instructions included with your more product.
  • How do I clean and care for upholstered furniture?
    Regular vacuuming and light brushing can help prevent dirt buildup on upholstered furniture. For specific cleaning recommendations, please refer to the care instructions included with the product.
  • How do I clean glass surfaces?
    For routine cleaning, a damp microfiber cloth is sufficient. Avoid abrasive cleaning agents that could scratch the glass. For stubborn stains, use a gentle glass cleaner.